For Fast and easy exchanges and returns please visit out portal here:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question a


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


The fastest way to ensure you get what you want is to start the exchange process by visiting our returns and exchange portal at


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


The processing time for an order is 3-5 business days. After that delivery within the United States is 3-6 days, and 10-15 business days internationally (including Canada). Please keep in mind that during holidays and the COVID-19 pandemic or limited edition launches, that this time may vary. Thank you for your patience.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from UPS to your local carrier in your country or air/ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States of America.  



While humBOLD (aka HUMBOLD BRAND LLC) uses reasonable efforts to include accurate and up-to-date information on this web site, humBOLD makes no warranties or representations as to its accuracy. humBOLD assumes no liability or responsibility for any typographical or other errors or omissions in the content on this site. In the event that a product is listed at an incorrect price or with other incorrect information due to a typographical or other error, humBOLD shall have the right to refuse or cancel any orders placed for the product listed incorrectly. humBOLD shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, humBOLD shall issue a credit to your credit card account in the amount of the charge. If a product offered by humBOLD is not as described, your sole remedy is to return it to humBOLD for a refund.

Limitation of Liability

humBOLD and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics and/or software published on this server for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind and are subject to change without notice. The entire risk arising out of their use remains with the recipient. In no event shall humBOLD and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever, even if humBOLD has been advised of the possibility of such damages.


humBOLD and the names of humBOLD products and services referenced herein are either trademarks and/or service marks or registered trademarks and/or service marks of humBOLD.

Links to Third-Party Sites

Linked sites are not under the control of humBOLD and humBOLD is not responsible for the contents of any linked site or any link contained in a linked site. humBOLD provides links to you only as a convenience, and the inclusion of any link does not imply endorsement by humBOLD of the site.


All promotions are subject to availability and inventory. humBOLD reserves the right to change, alter, or cancel promotions at any time without notice.